First Year

First Name*
Last Name*
Student ID #*
Email*
Courses of Study*
Campus of Study*
Questionnaire
1. Did you attend O Week in Study Period 1 or Trimester 1, 2021?*
- Yes
- No
You can catch up on vital orientation information by visiting the GetReady4Uni website.
2. Did you use the GetReady4Uni website to help you transition into university life?*
- Yes
- No
You can catch up on vital orientation information by visiting the GetReady4Uni website.
3. Do you know who the First Year Experience Coordinator and College Student Support Officer is for your course?*
- Yes
- No
College Student Support Officers (CSSOs) can help you manage your study load, provide referrals to JCU services, and help if you are experiencing challenges in your study. First Year Experience Coordinators (FYECs) are academic staff members that lead orientation for your course and can provide advice and strategies for success.
4. Do/did you have a Student Mentor for your first study period?*
- Yes
- No
Student Mentors are trained experienced students in your course who volunteer their time to help you succeed in your first study period. Visit the JCU Student Mentor website to find a mentor for your course and contact them today.
5. Do you know that The Learning Centre website has resources to help you with your studies?*
- Yes
- No
The Learning Centre has a full range of resources available to you to help with your time management, assignments and exam preparation, as well as academic writing, maths, statistics and English language development.
6. Have you created weekly and semester study planners, and know the recommended study hours per subject?*
- Yes
- No
Weekly and Semester Study Planners are available at the The Learning Centre website to help with your time management and success. It is recommended you allocate a minimum of 10 hours per week for each subject.
7. Do you know you can access free after hours academic skills support online?*
- Yes
- No
Studiosity is a free after hours academic support service and is available via TOOLS on any LearnJCU subject site.
8. Do you know how to log into LearnJCU and access information about your subjects?*
- Yes
- No
LearnJCU is the University’s online learning environment. To access LearnJCU, click the LearnJCU button at the top-right of the JCU website or use the JCU Student App. LearnJCU is where you can access important information about your subjects, view lecture recordings, engage with learning materials, submit assessments and connect with your classmates via Collaborate.
9. Have you entered your current address and contact details in eStudent (including emergency contact)?*
- Yes
- No
Use eStudent to update your contact details by going to the My Details tab. You can also use eStudent to enrol, withdraw or check your subject enrolment; pay your fees; submit Commonwealth Assistance Forms; register for classes; check your results; and apply for scholarships For international students, it is a condition of your student visa that you advise us of your semester residential address within seven (7) days of arrival.
10. Do you know where to find details around payment/deferment of your fees, and where to find out about census date?*
- Yes
- No
Pay your fees online via the ‘My Finances’ tab in eStudent. Alternative payment, as well as deferment details, can be found on your Fee Statement which you can generate in eStudent – JCU does not send invoices to students. If you are deferring your fees, go to the My Commonwealth Assistance tab to check your HELP forms are submitted and approved. See 'Important Dates' on the JCU website.
11. Have you identified the referencing style/s you need to use for your assignments and accessed your subject Library Guide?*
- Yes
- No
Check your Subject Outline to ensure you are using the recommended style and then find out how it’s done from the Referencing Guide. Library Guides are also available for your discipline area and for some subjects as well.
12. Do you know about the InfoSkills Toolkit and where to find it?*
- Yes
- No
The InfoSkills Toolkit is a self-paced series of modules to teach you the basics of searching for information, from working out what search terms to use and how to use them, to evaluating your resources and referencing them in your assignment.
13. Do you know what support is provided to you by JCU Careers and Employability?*
- Yes
- No
JCU Careers and Employability assists students with career planning, employability and successful transition into employment. We offer an appointment service plus a range of self-access resources on our website including JCU CareerHub, course-specific resume examples, career snapshots and more. Graduate employment is highly competitive, so students need to start preparing from their first year at university.
14. Are you aware that you can register with AccessAbility Services if you have a disability, injury or health condition that impacts on your studies?*
- Yes
- No
Student Equity and Wellbeing provides you with free, professional and confidential support, information and referrals to assist you with wellbeing challenges you may be facing while studying. Appointments are available Monday to Friday.
15. Are you aware that you can access free and confidential personal support through JCU Counselling?*
- Yes
- No
Student Equity and Wellbeing provides you with free, professional and confidential support, information and referrals to assist you with wellbeing challenges you may be facing while studying. Appointments are available Monday to Friday.
16. Do you know where to find COVID-19 advice on the JCU website?*
- Yes
- No
The JCU COVID-19 Advice website has information for students about health updates, government advice, student support, and frequently asked questions. You will also find information and advice for learning online.
17. Have you completed the compulsory "JCU Respect" and "Coursework Academic Integrity Education" modules?*
- Yes
- No
JCU Respect is an online module addressing sexual harassment and sexual assault that all students and staff are required to complete. Students are required to complete this module by census date or request an extension by emailing JCURespect@jcu.edu.au. JCU takes an educative approach to academic integrity and has developed Coursework Academic Integrity Education Modules to complete. New students need to complete this module within six months of your first subject enrolment.
18. Do you know that the JCU Student Association provides independent academic advocacy and representation for all students?*
- Yes
- No
The JCU Student Association Advocacy and Representation service is available to give you free and confidential advice, representation, and/or support in your consultations with the University or individual lecturers.
19. Do you know your Overseas Student Health Cover (OSHC) policy number in case you need to access health care in Australia? (International Students Only)*
- Yes
- No
- Not applicable
You should have your OSHC ready to use before you need it. You must keep your details up to date. For Allianz OSHC policy holders go to the OSHC Allianz Assistance website and download the app. *NOT APPLICABLE for students from Norway, Sweden & Belgium.
20. Have you connected with staff in the JCU Indigenous Education and Research Centre on campus? (Australian Aboriginal and/or Torres Strait Islander Students Only)*
- Yes
- No
- Not applicable
The JCU Indigenous Education and Research Centre (IERC) provides support to Australian Aboriginal and Torres Strait Islanders students in all courses and year levels.
Did this activity help you identify or remember important information for academic success?*
- Yes
- No
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Middle & Final Years

First Year

Questionnaire